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Rated 5 out of 5 by from Great Product and Warranty We purchased this bag (in a different color) for our four-year-old son. The bag is on the bigger side for him; however, it is perfect for pre-school, as he's often toting his lunch box, blankets, etc. The large inside pocket is helpful too. Almost 12 months after we purchased the bag, the side water bottle holder became slightly torn. The bag is otherwise in great shape despite my son being rough on it daily. When I inquired with Dickies about the warranty, they promptly offered to replace the product at no cost. Thank you for the wonderful customer service and product! We'll certainly purchase again from this company.
Date published: 2023-02-01
Rated 2 out of 5 by from Disappointed Got this bag for my son to start school this year. All he carries is snacks and a few folders. The straps are already pulling at the seams, like they will snap any day. I thought this brand would be more durable. Disappointed.
Date published: 2019-09-16
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