FAQs

Here is what we know from the CDC: In general, because of poor survivability of coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.

The health and safety of our employees worldwide, as well as those workers in our extended supply chain, are our top priority. We are continuing to monitor COVID-19 as it is evolving globally and are taking every precaution within the supply chain we can.

Visit our order tracking page and enter your email address and order number. Your order number is in the confirmation email that we sent you.

Unfortunately, we cannot change or cancel orders because once we place them they are immediately in our fulfillment process. Once you get your order and if you still don’t need it please visit our returns policy.

We accept MasterCard, Visa, American Express, Apple Pay (with eligible device), PayPal and Klarna.

Please allow 3 business days for processing and you will get a shipping confirmation before it leaves our warehouse. Ground shipping is an additional 4-7 days unless you opted to upgrade to 2 or 3 day shipping.

We offer ground shipping (4-7 day), 3 day air, or 2^nd day air. Please allow for three days of processing.