Online Return Instructions:
1. Start a return.
Have an account?
Log in & Visit Order Details
Are you a guest or received an item as a gift?
Be ready with your order number and email and visit Track Your Order to initiate your return.
2. Process your return.
a. Select the item(s) you wish to return.
b. Select the reason for the return.
c. Select your return method.
3. Package your item(s).
Help us lower our impact and cut down on waste by reusing the box or bag your purchase was received in.
No printer? Select the QR code return method and FedEx Office locations can print it for you free of charge. At a USPS location, you can purchase packing materials, though they cannot print labels or package items for you. Print your return label and secure it to your package.
4. Ship your package.
Drop your package off at your selected return location.
5. Receive your refund and confirmation.
Once the Distribution Center receives and reviews your package, your refund will be processed. You will receive an email confirmation once your refund has been initiated.